Felts Truck Repair & Towing KY 42101

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Patricia Olson

Absolutely, by far the best for RV and large truck towing & repair! Our Class A diesel pusher RV broke down on I-65 on a Saturday afternoon in the pouring rain. CoachNet contacted FELTS Towing & Truck Repair. From the moment. MIke M. arrived I knew we were in great hands. He understood our concerns, the requirements for towing our large rig and expertly got us towed to safety at Felts. We understood nothing is opened on week ends. He gave us a spot to boondock in, hooked us up with water, and gave us great recommendations to eat at and places to visit to occupy our time. At 7:30 am Monday, the service manager was looking at our problem. We were able to airfreight the last existing part available. Within 24 hours of receiving the part, Felts custom made brackets, installed the new part, added 51/2 gallons of oil, tested the engine, had us test the rig under speeds and had us on our way! From Alan, the owner, Mike K.the service manager, Cory R., the technician to Mike M., the tow truck driver, you cannot find better quality people who know their work and exhibit above and beyond customer service. Thank you, gentlemen.

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Fiona Soca

If I could give Zero star I would. We came to this place because all good reviews and have our class A motorhome serviced here due to over 11000 miles driving. Unfortunately , our experience is a tragedy. The guy who did our motorhome left the engine oil cap open, we didn’t notice until we drove 200+ miles after it. The engine oil was splashed everywhere even up to our backup camera at the top of our rig, and the towed Jeep behind it’s a nightmare. We spent hours to clean and went for the engine oil because we were afraid the leak of the oil will cause any damage to our engine. Even though they told us the loss of the oil level was fine to drive but we were still very concerned about it. And what they did just a simple sorry and that’s it. This is a negligence mistake but causes a lot of trouble to us. We spent $500 and still end up to buy the engine oil ourselves , and a lot of mess to our rig and vehicle. We need to go do the RV wash and car wash. So I’m asking you what the $500 for? We spent money because we want to insure worry free, and look what we got here. I know no one wants this to happen, but I really think these guys should do better than just a sorry. At least compensate us the RV wash and car wash, plus the dollar we spent on oil. Not to mention the time and the gas we spent on to do all these. However, they just went offline after they said we were fine. WE ARE NOT FINE AT ALL!!! If it’s you, will you be fine with it?! It’s ruining our mood while we travel, and these guys are definitely don’t care about the after service.<br>By the way, after checking our engine oil we found out the pink fluid on the picture which we don’t know what it is, it shows at the low level. I don’t know if they are suppose to service maintenance that as well, it left me very concerned about it cause it’s so further down to the full line. If anyone knows what it is and do we need to pay attention to that please let me know.<br>Last, I will never ever come back here of course , and if you want to do any service here be caution!!! Your service result are not guaranteed!

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Paul Biegel

I have been on the road for over thirty years. When I called this guy, he didn't know. If he could find somebody, take me and tow me to chicago, he made some phone calls, he got mike a tow truck driver, to come out just to get me off the interstate, really nice. At the time, I was having problems with starter 4 starters in 2 months.his mechanics, are the best in the world That i'vllwith. Mike, hand me up I'm ready to toe