Acme Body Shop Inc ME 04106

D

Dalyse D.

Poor Customer care!<br>on oct 23 around 3:30 p, I went to this shop because my car had a mark that I wanted fixed. I asked the woman at the front desk to take a quick look to see if it was something they could handle, but she told me I had to pay $20 just for her to step outside. She said that she charges for an estimate! I told her fine, but wouldn't you want to come see the car first? she said no! I have to pay her to get off her seat! Her attitude was unprofessional and not reassuring, so I left! I found a nice Guy online who took care of the car, fixed it and didn't even have to pay because It only took him a minute.<br>I would not recommend this location

K

Katherine Palmisano

Acme was great. I would 100% go back and highly recommend. They had quick customer service and did a really great job with a huge dent on the back of my car. I felt that pricing was very fair and the quoting process was easy. All in all great experience!

M

Matthew Harmon

Very rude managers Nick and Brad, after completing repairs on my truck they needed to have an alignment done as the front wheel was damaged and replaced. The tire was warn badly due to driving the truck after the accident and needed replacement. They never called to ask me to pay for the tire so the alignment could be done. I sat with Nick whom agreed to get the truck over to the alignment shop once the tire has arrived. There were several dents along the same side of the truck that the insurance company denied fixing claiming there was no way they could have been caused by the accident. I received a call from Gieco stating the truck was ready and my rental car would be shut off the next day, returning to Acme to find even after two more days the tire was not replaced and the alignment had not been done. Nick smirked at me and said I a going to let you handle the rest of the repairs. No follow thru, no return phone calls, very unprofessional do not take your vehicle here.