Allycat Towing MD 21704

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Paul

I parked in a non guest spot when the sign said I should not do it. I was towed just as the sign said. I called the number and they answered as they said they would. I went to pick up my car and paid the stated fine. I was then handed my keys and went on my way. Five stars.

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Josianna Winnings

The Frederick community deserves better. My experience with this company was a terrible one. Im in shock over their unprofessionalism. The manager is not a nice man. Rude, unhelpful, dismissive, dishonest, and made misogynistic remarks. I was left stranded because of misinformation from residents in a neighborhood, and had to pay a ridiculous $250 to retrieve my car in a damaged state only 5 miles away. On the phone I asked what do I do if I don't have money and he responded by saying I should harass people I know and called me an "unpleasant woman" for trying to reason with him. Feeling defeated, I said "So should I go sell my body to afford it then?". His reply was "Well...". I was sickened by that reply. I addressed the $300 damage they did to the exhaust on my car and the manager said "I'm just going to deny it so go to your insurance". No accountability or even vaguely polite customer service. Even with picture proof of the damage, they pretended to be blind. It's 2023 and they said that they're not capable of zooming in on the pics on their computer. That was one of at least at least five lies I can think of off the top of my head. Not to mention the intimidation. Also, they're located in a shack with trash under it, feral animals around, and no handicap accessibility. The poor reviews on here are deserved. Not sure how they're still in business.

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Robert Brown

The manager or who so claims to be was so rude I told them the vehicle was a rental but I live in the residence. He told me he’s been watching and I was there with no permit but there isn’t one for rentals . So I said wait so you’ve been stalking me to see if my vehicle had a sticker for a week and he estáis no but I asked how would you know how long I’ve had the car . Just weird . And there’s over 8 vehicles in my lot without stickers.