Plymouth VIP Auto MN 55442

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Andrell Hudson

My experience here has been nothing but the BEST!! I've been coming to this location for the past 2 years and I feel like family! Every time I come, I'm greeted as I get out of my car. I'm treated with respect. The guys here are very honest and make sure that you leave more than satisfied. If you ever need work done to your vehicle and you want it done right without being ripped off, check this location out! Drew, the service manager is the man!! He'll take great care of you!! Plus they have really good gas prices and a loyalty program!

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Nate Swanson

(update I don't care about your response way to upsell to a review) Went here like usual to fill up my tank. Usually they're great but now they're requiring a membership to get gas which is stupid and they're losing my business now. I will never come back here ever again and I don't think anybody else should either

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Ethan Kunze

This is the kind of shop that gives mechanics a bad rap.<br><br>I had my ballpoint fail on my drivers side in their parking lot. Directly after the incident happened the mechanic (I later found out) rushed out and asked me if my ball joint failed right there, I told him yes which he then proceeded to tell me that the parts for it were going to be expensive without me even asking (strange right?). I went in and asked the mechanic to type me up a quote, which he ended up giving me a price of $1600. Yea you read that right, $1600. The ball joints for my vehicle I would like to add are bolt on not press in. I told him there was no way it could cost that much, all I needed was one ball joint and a cv axle inner boot. After showing me his estimate I decided to have it towed to my place where I did the repairs myself. I ended up replacing both my ball joints instead of just the side that failed as well as the entire cv axle because I couldn’t source the boot alone the same day and I wanted to get my truck driving again right away. With that said, both ball joints which I bought OEM and the cv axle which I didn’t even need, I spent $420 in parts, without the cv axle I would have only spent $240, which as I said I didn’t really even need the axle. I did the work myself without a car lift in 4 hours.<br><br>Long story short, the parts I would have had them replace, would have cost a total of $125 (OEM TOO), remember I said I decided to do the other side too but I didn’t have him put that in the quote as that side hadn’t failed. Also with shop equipment and lifts this would have been all of a 2 hour job, 3 hours tops, for anyone who knows what they are doing.<br><br>How the estimate got to $1600 is absolutely mind boggling to me and completely unacceptable, we are talking about a ball joint here.<br><br>My family has gone here for years, I guess management or the service department used to be better or at least more honest. Neither I or my family will be returning to Plymouth VIP Auto for any kind of service needs.