Robin Road Assistance - 24/7 On Call AL 36619

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Crystal

TERRIBLE!!! They pulled my car up so far that it hit the car in front of mine. It was completely ransacked..Also didn't bother to tell me when I called earlier that they only take cash...this place is a junkyard

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A Overton

Excellent customer service!!! I was unable to stay with my vehicle so the driver, Jason, contacted me each step of the way...when he was near my vehicle, when he got it on the truck, & again when he dropped it off at the dealership. Great communication skills and extremely friendly people! I will recommend them to anyone I know needing tow or car service!!

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Tim Matheny

My Roadside assistance sent them to get my truck on a Thursday night December 7 and tow it to a shop I use. They told me they could not take my truck to the shop I wanted because it was closed...but they would have it there 1st thing in the morning. At 10 the next morning having heard nothing...I called and got the 1st of several lies about when my truck would be at the shop. They also informed me that they had went through my truck and taken everything out that was of value. I went to the shop and the owner returned my pistol and phone...but the driver had my hunting knives...and he lied about when my truck would be taken to the shop. After several more calls and lies from the owner and the driver...they stopped answering the phone and the owner hung up on me. My truck was finally dropped off at the my shop at 530 pm Friday December 8th after they had closed. That driver gave me my knives and my sunglasses...which they were 2 knives short. After calling the other driver they managed to find one of my knives...the other they said they could not find...so I am out a knife my brother gave me in 1995. My shop now has my truck but they have to charge the batteries... apparently the driver left my lights on and killed my batteries on top of my truck being pillaged through...so now that's two days my truck will be down because of them. Not sure if anything else is missing...I haven't had a chance to go through my truck good.<br>.