Jack and Jill's Towing AL 36602

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Titus Thorn

This was a horrible experience using this company. We googled them and found that their address was a couple of blocks away only to find out later that the actual location was not a towing company. I spent 28 minutes on the phone for them to process a payment. They charged me $215 to move a van across the street into a parking lot. Then when I called back and told them that for the price I'm paying to move the van across the street, that I might as well have them take it to the shop. They charged me another $85 to take a van 6 miles down the street. The only reason we used this company because we were in a tight bind and needed assistance immediately. They gave me a 30-60 minute pick up time and did not show up to after an hour later. Please don't use them again. I will report them to the BBB

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Concon

Customer service was very polite and the process was easy, but the reviews don't lie. These guys have absurd prices. 125 hookup fee and 84 service call fee. That's not even half of the 450 fee for a 25 minute drive they charged for 19 miles. Unless you are super desperate and nobody is answering, just wait until someone else can do it. Your bank will thank you

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Drew Browning

Do NOT EVER, EVER, EVER call this company. A regular tow averages between $85-95 locally. I was charged $218.50 for a car to be towed for THREE MILES and they did not come to get it for FIVE HOURS, without notifying me of this delay, from an open-space parking lot. I could have pushed my car to my mechanic sooner than they came to help me.<br><br>They charged me $120 for a "hook fee" on top of the price to service and tow my car, despite the fact that that is a necessary, non-negotiable tool used in towing and I have a standard sized vehicle that could be put into neutral, has great tires, and was parked like any car going into the cafe next door.<br><br>The five hour delay made me miss my car's service appointment, and the mechanic was ten minutes from closing when they came to get my car. "Rip off" is a light term. Please avoid this service.<br><br>Thank you. Good luck to you, friend.