O'Reilly Auto Parts CA 93636

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Georg Lehmann

I had one of my headlights out and wanted it to be done immediately because of the weather. From YouTube I learnt it was a bit sticky for my truck and decided to take up O'Reilly's on their promise they would install a new bulb for free. Came into the store early morning and the lady behind the counter confirmed they could install the new bulb for me, but she was on her own in the store and suggested I came back an hour later when there was mroe staff in the store. When returning I was helped by Brian. Unasked he helped me select the bulb that was right for me. He was relatively new to the store and had to check if they did such installs. When that was confirmed he went ahead and jumped on the job. I'm glad he could do this for me as it was indeed a bit tricky, with hard to reach bolts and quite an effort to get the bulbs out and in. Brian clearly had mechanics experience and worked his way through the issues, with a smile. Great customer service.

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Marianne

I came into O’Reilly’s not really expecting much just to get what I needed to get out. Joe came up to help me and he actually asked a few more questions of what I was trying to do and he actually went above and beyond and helped me more than I thought that anyone would. I’m actually leaving the store feeling cared about and appreciated thank you Joe. You are amazing and I will definitely be back to this location only because the way that you treated me as your customer made me feel like I was Family.

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Terese Harris

Hey nice people great customer service. They Answered a few questions I had, and located the items I needed pronto. I visited à 2 other stores looking for reusable white mask with special black filters in both. I use when I paint. Helps¹¹¹1¹¹ to clean breathing while filtering paint toxin as I spray paint.