Firestone Complete Auto Care CA 91106

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Richard Cheung

Just a quick shout out to Octovio my service advisor and Frankie, my technician. Great customer service and workmanship. I had to take my Nissan Van for a quick wheel alignment, went over the many potholes in Pasadena. Frankie had worked on my van before and did a great job with my alignment. The first time I took it in was due to a poor job that the dealership did with my wheel alignment, my van kept pulling right.<br><br>They got me in earlier than my appointment and was done in less than hour. That really helped with my busy schedule. Did I mention that I bought the lifetime wheel alignment last year? If you drive alot in the streets of Pasadena and Los Angeles, you may want to consider purchasing a the lifetime alignment, well worth it.<br><br>Thanks Octo and Frankie! See you around.

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wendy hernandez

Huge shoutout to Octavio at Firestone Pasadena! I went in for an oil change and tire rotation, and everything was done quickly and efficiently. Octavio communicated every step of the process and took the time to explain everything to me in detail. As a woman going in alone, I was a little worried, but he immediately made me feel comfortable and never made me feel rushed or talked down to. Because of that, I truly trust him and his team. On top of that, his friendly personality made the whole experience even better, and I’ll definitely continue coming back because of it. Highly recommend!

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Mayra Kuhnau

Octavio at Firestone Pasadena was great to work with. He was professional, got me checked in right at my appointment time, and had my oil change done quickly. Smooth, efficient service from start to finish. I’ll definitely be back.