Walmart Auto Care Centers CA 92683

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Jonathon B

Went in to get my 4 tires replaced on my 2015 Ford Fusion. They broke off 3 lug nuts on 1 tire and 4 lug nuts on my other tire. They then called me and told me they could not get the lug nuts off and that I needed to take them off prior to getting the tires replaced. I thought that was their job. So now I am in the process of having to remedy this issue and figure out how to get recouped for the damage to my vehicle. Walmart has denied all damage to the vehicle. I will happily get an attorney involved in this to get me paid for the damage this caused. I can’t even drive the vehicle to work!

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Duy Tran

First time writing a 1-star review. Please do me a favor and listen to the rating and don't bother going here. Waited for an hour and a half, only to find out on my own that they had canceled the service without letting me know. Not a single soul came out to inform me or give an explanation. No apologies given. Maybe you can come if you want to waste your time for an incredible unprofessionalism.

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Damir Gafiatullin

Extremely disappointed with this place. I came in for a simple oil change, but they didn’t even do it — they said they didn’t have the right tool for my oil filter. Fine, things happen. But the real issue came afterward: while driving on the freeway, my engine splash shield came off and broke because it was not properly reattached after the service. When I returned to let them know, the technician who worked on my car started blaming me, suggesting I must have hit something — instead of taking responsibility for their poor workmanship. Not only did they fail to perform the service I came for, but their negligence also damaged my car and put me at risk on the road. No accountability, no professionalism, and zero customer care. I would not recommend this place to anyone.