NAPA Auto Parts - Madden Auto Supply Dover DE 19904

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Kyle Passwaters

I purchase parts from Madden Auto Parts almost daily, and they never disappoint. The staff is knowledgeable, friendly, and always willing to go the extra mile to make sure I get exactly what I need. Their inventory is well-stocked, and if something isn’t on the shelf, they’re quick to locate it and have it ready in no time. As a business owner, I rely on dependable parts and service, and Madden Auto Parts consistently delivers both. Highly recommend this NAPA store to anyone looking for quality parts and outstanding customer service!

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Matthew Martin

Was having an issue with my car battery, so stopped by here to pick up a new one. Customer service was great, and while they were unable to change the battery for me, they did have loaner tools so I could swap it out myself. They were very helpful and I was happy to shop here. Definitely will come back if I need anything else.

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Adam Martin

THIS LOCATION OF NAPA WILL ROB YOU AFTER WASTING YOUR TIME. I needed cv axels for a pick up. They quote me a different price that my coworker whom just called in without an account the same hour. I installed them and even though there wasn’t underlying issues to cause malfunction, i side failed after just two months of use. They refuse to warranty their “lifetime” product. Truck unusable, I bought a second one only to witness the other side fail five months after install. I get my Entire suspension replaced and I go back to Napa again of course no coverage on the garbage they sell as lifetime warranty. I had the receipt and I let them work me a third time. This time they charged me over 125$ more than previously and while doing so I explain that I’m a 33 yr old single father to a four year old girl, and money is tight. I need form of transportation but don’t want to pay for a set that doesn’t hold up again. They explain to me that if there’s an issue with the axels again they would give me a refund so I would be able to purchase better quality through another company. Well both “lifetime warrantied” axels busted up in less than two weeks time. They are refusing to refund, refusing to replace, and the manager explained that there refund policy isn’t real at all … For if the part is installed it voids any return. And when your parts are faulty the warranty is void. So they reassured me that they would take care of it on the third go around(in less than a years time) only to up the price by 40% and again not cover a cent of the junk they sold with lifetime guarantee.