Jones Auto Repair & Towing IN 46803

P

Peter Harris

Trent went above and beyond tonight! My roadside carrier contacted him to tow my car to Indy. He saw the type of car and went and found a tire & rim that he thought would work. He brought it out and in 12 minutes had the torn tire and rim swapped for the one he had brought out! What a blessing! Thank you Trent!

M

Miss J

If I could give a zero I’d do it. Poor communication, delayed picking my car up from the location it was at until the very next day almost at closing hours. Had I not called them to go get my car it would not have gotten done as this business was near closing. I was kept on hold when I called never returned the call. Towed my car to their shop and could not fix it & never called to tell me. I had to call them and inquire about my car only to be told he couldn’t fix it and charged me AGAIN for it to be towed somewhere else all the while telling me it will be towed out this morning which never happened! He towed my car to the other place 5:30p near closing. I’m up here ubering all over the place all the while being toyed around. This is why African American businesses get stereotyped. There’s no response this business can provide that will justify the poor service. Never even apologized for the inconvenience or anything. God knows this was wrong.

J

Jimena :D

My car was in need of urgent repairs, and I was worried about the potential downtime. However, the team at Jones Auto Repair Shop quickly put my concerns to rest. They not only listened attentively to my car troubles but also provided a clear explanation of the necessary repairs. What truly stood out was their commitment to timeliness. They promised a swift repair, and they absolutely delivered. My car was back on the road in no time, running as smoothly as ever. The quality of their work is evident in the flawless performance of my vehicle. I highly recommend Jones Auto Repair Shop to anyone seeking efficient and reliable car repairs.