AutoZone Auto Parts MI 48150

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James King

Called to see if they have a part in stock before I drive an hour to the only AutoZone who has it. (Customer stranded at our shop) Robert refuses to help, saying I have to go through our home store. After explaining 7 times that I simply want to make sure the part is in stock, he agrees to hear the part number. Upon hearing the last character of the part number, Robert IMMEDIATELY says they don't have it. (Despite our home store showing they do) I had to secretly get someone else involved when I arrived, and mysteriously the part WAS in stock. Robert is the most unprofessional person I've had to deal with in decades.

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Joseph Phillipson

Only reason it gets 3 stars this time is because it was late night and no wait. I bought some off the shelf part. Was able to get in and out quickly. Never the case during the daytime. Has always been understaffed at the front counter for decades. The employee turnover rate is very high, and the counter workers have very little car knowledge. Unfortunately, this is a Hub store for the area, and they carry many things the smaller stores do not. Order parts to be delivered to the store nearest to you. It is worth waiting for a day, or few hours to not have to go here, ever during daytime hours. Kudos to the nighttime crew this evening. But all they had to do is ring me up for one single item.

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Kalvin Hang

Autozone Came here for a coolant hose. Very long drive for the only hose in south Michigan. Really. This place was pretty busy. Lots of customers. Clean. Fast workers. Not slow. Highly recommended