Vehicle Management Solutions/ MCJAM INC / DBA Creswells Wrecker TX 78201

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Attention people of San Antonio this company is a scam! Make sure you make your payments! Make sure you don’t park in parking lots where they are serviced by this department. They have towing like a big game of “who can tow the most cars in one night”. In my experience I parked at the parking lot on 353 W Crocket Street to attend a Sister Grimm tour. Upon my arrival my car AND MANY more had been towed in a matter of minutes!<br>Please be alert and aware. I paid 240$. It took almost an hour to get my car out.<br><br>When I approached this place there was already a line! And while I waiting the line grew longer. While waiting I seen 4 cars being hauled into the parking lot!!<br><br>Just be aware people. Don’t leave your cars and pay every penny or it’s towed in seconds.

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Codie Barlow

Zero stars. If I could give negative stars, I would. Apparently paying for parking and still having time left on the meter means absolutely nothing here, because they towed my vehicle with 7 minutes STILL remaining on paid time.<br><br>So let’s recap: follow the rules, pay for parking, come back before time expires… and your car is gone. Brilliant system. We were left standing in a parking lot with five kids trying to figure out where our vehicle went, along with multiple other families doing the exact same thing. Another person in our group was towed too, which says this is less of a “mistake” and more of a business model.<br><br>Then the grand finale — $240 to get my own car back. And when I called? Rude, dismissive, and completely unprofessional. I was told that whether they were right or wrong, I still had to pay and could “take them to court” later. How convenient.<br><br>Nothing says trustworthy business like towing legally parked cars, charging outrageous fees, and treating customers like they’re the problem.<br><br>If this happens to you, don’t just pay and move on. Report them to the Better Business Bureau and file a complaint with the Texas Department of Licensing and Regulation so there’s an official record. Predatory practices like this shouldn’t be ignored.

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Nallely Nieto

They towed my truck from where I live because they said it was parked on the grass, but there isn't even any grass there, and it wasn't parked in that spot anyway. What they're saying makes no sense. They didn't leave any notice saying where they took it, and on top of that, they stole $234.41 from me. This place is a total rip-off. I showed them pictures of where my truck is always parked, and you can see the tire tracks where I park, but they're lying. They're just making up excuses to tow cars and steal people's money.