Metro Champion Auto Repair TX 76015

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Joseph Arrambidez

Had my alternator and battery replaced back in March. Today my battery died while at work. Had a ton of meetings that I couldn’t miss so I jumped it and headed straight to Metro around lunchtime. Told them the issue and that I really needed the battery replaced asap. Without hesitation, they told me it would be 45 minutes. Reality, it was about 20 minutes. They apologized for the defective battery and sent me on my way. I’ve recommended them to friends and family and they’ve never failed. Besides the outstanding service, this team is very honest. Only what you need. Not what they want to sell you. Definitely Recommend Metro Champion.

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j will1906

I was referred to Metro Champion by a friend who has used this shop in the past. Ownership has since changed and the son (Sam), runs the business now. Stopped by for a quote on work needed for my 2006 Honda Accord. Long story short Sam was flat out RUDE! He gave me a price that I thought was a little on the high side for the work needed. I asked for a breakdown of parts vs. labor. His response was, “the price is the price, I don’t haggle, I get my parts from the dealer and you can’t bring in parts”. A mouthful right off the bat! I also found his “quote” interesting because the DEALER has DISCONTINUED the part I need! So, who knows HOW he even calculated a parts price, to begin with. He then told me he couldn’t get to my car until another 2 weeks anyway, because he “gets 12 -15 cars a day”. Overall, his tone was VERY direct, matter-of-fact and condescending! Not at all how you talk to customers, let alone a referral and potential new customer! I wouldn’t do business with Metro Champion if it was FREE!

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Michael Cunningham

I selected Metro champion about a year ago from a recommendation of a good friend who operates a mechanic shop but was too far of a drive given the issue. Recently I returned to Metro Champion for service again after which I was compelled to leave a review.<br>Sam at Metro is by far the most honest, fair and kind mechanic I have yet to meet. I was dealing with some difficult choices that carried the risk of significant repair bills and he took a good deal of time to fully explain my options and provided his own personal recommendation. Sam / Metro Champion went over and above what I would have expected and exceeded my expectations as they have done before. In addition, the office staff is also very kind and courteous.<br>It can be very difficult to find honest and knowledgeable mechanics these days and Sam @ Metro Champion is like finding a diamond in the rough. The next time you need service, I would highly recommend giving "Diamond Sam" @ Metro Champion a try and experience for yourself what I and several others have.