Joe’s Master Service Center TX 78539

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Sonny Palacios

I just got off the phone with a female at the location. She didn't let me speak. She kept on speaking over me. We were calling on behalf of our client. I was in no way being rude. I was trying to explain to her why our client was there without paperwork. She passed the phone off in the middle of the conversation and left me speaking. I do not think that is very professional. I would expect a little more professionalism.

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ליאור בן נחום

Great people! Great family! Great business! So glad I came to them to fix my car problem. I’m not from the area and had to google mechanic for hybrid cars. They were available and were so nice. It’s a family business which makes it the perfect combination plus the original owner( 90 years old) is still there and that says everything you need to know about this place. They were efficient, professional, fair and very friendly. Don’t go anywhere else!

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Norma Arce

Our local mechanic in Elsa said his diagnostic equipment wasn't equipped with level needed to access sensors that kept coming on during a recent road trip. He suggested we get another opinion or consider taking in to a Ford dealer. Our 2016 Ford Fusion has been a really good, reliable vehicle without any major issues since our purchase. I remembered hearing about Joe's Master Service on the radio a long while back so decided to Google and placed a phone call. We called and were given a price for a diagnostic check which we figured was overdue. Called in following day only to find out that sensors hadn't lit up when driven by their mechanic. I asked if they could perhaps drive it further and keep it for a few days, which turned out better results. Apparently cars alternator was going out, hubs on front tires needed replacement. I don't know about you but once sensors start to light up on your dash, you're silently praying nothing happens while you're driving to and from. Albeit, it was a little pricey, but has now been @3 weeks and our Fusion is running like brand new! My husband and I agreed that investing in a Master Mechanic is investing in piece of mind!! Thank you all at Joe's Master Mechanic, our new go to shop for our automotive repair needs!!