Copart - Fredericksburg VA 22408

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Galal Beshir

I came from a vacation to pickup my car from here after it being towed. My civic was running fine and had no issues with the battery or transmission at ALL. Once I picked my car up they gave me one key, I was issued to when I bought this car that no longer serve a purpose for my vehicle. On top of that, the new key they issued me doesn’t lock any door, only unlocks, oh yea… except the driver’s door. I have to use the old manual key to lock and unlock my vehicle now thanks to them sabotaging my old keys and reprogramming it to a half ass key. I have no clue how they can be satisfied with this work and be content with their business running like this. And I didn’t mention this part at first but when they first dropped my car off to me it wasn’t a tow truck, just a big bulldozer with forklifts and they just dropped it right down. I feel cheated by this business and I’d hope nobody has to receive their car in a different manner than how it was taken from them.

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Erick ayala

I am telling you guys that they are rude and the manager was<br>Look mad at me and that people who work in front office they are rude and so dramatic. and the lady who works there she needs to make her own damn business, when you walk in they trying be nice to you and stop the cap and be careful bc they are nosy and they will go to your business and be careful<br>They will snatch your paper

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The Ruskiey

Rude and disrespectful staff. Mandating people out of their building regardless of reasoning. We’re not helpful outside of their corporate app standards. Not all drivers have access or capability. Management failed to address this at the time of arrival. This branch along with other Copart facilities will be black listed to due negligence in business conduct and etiquette.