Collision Leaders of St Joseph MO 64506

B

Brandi Harlan

I was told at first that my car would take from being towed to out of the shop in 2 days and estimated around $1500- to NO MORE THAN $2000. Well, NEITHER of those happened. The estimate was almost $4,000 and with going through an insurance claim, they had my car for 19, yes, 19 days. To make matters worse, the front desk receptionist, Sandra O, spoke over me REPEATEDLY when trying to find out information about my vehicle and also about the insurance claim on why the absurd amount of time. (I also had to pay for a car rental and that in itself cost around $2,000). I do have to say that I just had to bring my Nissian back in and had to have them replace my back break pads and they got me right in, so cuddos, I did however appreciate that . I do wish that I had just a review for the front desk. I DID NOT care for Sandra, she’s just rude. She kept talking over me throughout my WHOLE ENTIRE experience. It’s too bad that I couldn’t have given the shop a better rating. I’m not the only person who has had issues with her, it’s all on the reviews

A

Athena Fewins

Came into St. Joseph from Joplin Missouri for work and had issues with my truck starting. Collision leader came and grabbed my truck and had it fixed the same day. So Thankful for the super quick help and getting me back on the road.

N

Nikki O'Neill

Tyler arrive in about 39 mins after our tire blew out in 15 degree weather. Not only was he quick and changed our tire but also took the extra time to make sure our spare had enough air all while having a funny personality!