Collision Leaders of St Joseph MO 64506

B

Brandi Harlan

I was told at first that my car would take from being towed to out of the shop in 2 days and estimated around $1500- to NO MORE THAN $2000. Well, NEITHER of those happened. The estimate was almost $4,000 and with going through an insurance claim, they had my car for 19, yes, 19 days. To make matters worse, the front desk receptionist, Sandra O, spoke over me REPEATEDLY when trying to find out information about my vehicle and also about the insurance claim on why the absurd amount of time. (I also had to pay for a car rental and that in itself cost around $2,000). I do have to say that I just had to bring my Nissian back in and had to have them replace my back break pads and they got me right in, so cuddos, I did however appreciate that . I do wish that I had just a review for the front desk. I DID NOT care for Sandra, she’s just rude. She kept talking over me throughout my WHOLE ENTIRE experience. It’s too bad that I couldn’t have given the shop a better rating. I’m not the only person who has had issues with her, it’s all on the reviews

N

Nikki O'Neill

Tyler arrive in about 39 mins after our tire blew out in 15 degree weather. Not only was he quick and changed our tire but also took the extra time to make sure our spare had enough air all while having a funny personality!

G

Garrett Leavell

If I could give Bryon Dilley 10 stars, I absolutely would. These last few weeks have been extremely rough on my family, and part of that was my car breaking down. I left work and got to my car, and it wouldn't start.<br>Even though we were his last tow of the day, Bryon took the time to look at the car and figure out what was going on with it, to try and save us some trouble and repair costs. He was patient, and even let us use his gas can, just in case the angle of the car had anything to do with my car not starting. I was beyond impressed with everything he did before he even hooked the car up. Genuinely a customer-oriented driver.<br>We also had the privilege of Bryon being our tow driver to get a second opinion, and he stood up for us when the dealership was being difficult despite open communication. If Bryon is towing your car, I guarantee it's in excellent hands!