Chariot Auto Repair NJ 07302

H

Hongyuan Lin

On November 17, I visited this shop for an oil change. The service seemed fine at the time, though I was charged $60 despite bringing my own oil.<br><br>Today, while driving on the highway, the oil and transmission warning lights came on. To be safe, I stopped at a nearby repair shop, where I was told there was significant oil leakage caused by an improperly installed (over-tightened) part.<br><br>The issue has since been fixed, and I was able to drive home safely. Given the circumstances, I am requesting a refund of the $60 service charge.

O

Orlando Reyes

used to take my car all the time there with mixed reviews but this last time was it! will never even drive by there again no mas...took it there for brakes and power steering they broke my window then took 10 days to get replacement window and they also changed my tires without asking me, never fixed the power steering and now the tires can't even keep pressure because of how bad they installed them and the replacement window is tinted instead of clear so now i have to either tint my windows or change what they... did ready to go to a lawyer.

N

Nely G

This place was an awful experience. I went in because my muffler came off during the snowstorm. Without properly inspecting it, the mechanic tried to pressure me into replacing the entire muffler just by looking at it. I told him I didn’t need a replacement, and he then said he could simply reinstall it for $125.<br>When I came back to pick up my car, the price suddenly became $150. I clearly remember being quoted $125, but he insisted he had said $150. I didn’t want to argue, so I agreed. Then, without discussing it with me beforehand, he claimed another part needed to be replaced, bringing my total to $200—just to reinstall the muffler.<br>On top of that, I was made to wait outside in the freezing cold with my three-year-old daughter. I was told to come back in 30 minutes, waited over an hour to avoid standing outside, and was still made to wait. When I tried to pay, he first carried on a phone conversation and then started chatting with a colleague while I stood there waiting.<br>The entire experience felt unprofessional, disrespectful, and dishonest. I felt scammed and taken advantage of.