Big Tows, Inc. NY 10977

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Willing And Able

Since this is our second time dealing with Big Tows, it was again exceptional service, just as it was three years ago. From our first experience, to<br>our second, the extraordinary service remains the same. We called…They came out….They towed us no hidden costs everything was transparent. Super lightning speed w/Outstanding professional service. If giving 100 stars was possible, that’s what this company deserves. Highly, highly recommended!! Monika, Ricardo, Dylan and Al Thank you again so so much!! 100 ⭐’s !!

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Micahel Chavan

These guys are the real deal. Its not every day you find honest businesses like this, especially in trucking.<br><br>12:30am last night one of my drivers called about his driveshaft that snapped after hitting a bad pothole on I-287. I found these guys on NTTS breakdown and i couldn't be any more satisfied with their service.<br><br>The tow truck came and towed the truck and trailer to their shop where they detached the truck for us from the trailer (saving our load for our recovery driver) and got right to work first thing in the morning.<br><br>I called them at 10am the next day asking how many days / weeks we are looking at on repair time, their response “days…? You will be back rolling by lunch time!”<br><br>They were not lying! I was out of there the same day. Price was extremely fair and every single staff member i spoke with was friendly, respectful and helpful.<br><br>HUGE thank you to the techs that did the job and test drove before releasing it to me, and a huge thank you to everybody involved in this shops operations! You got a lifetime customer here!

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m natour

I had a flat tire and I called roadside assistance. BIG TOWS arrived within minutes. The service technician, Steve, was very professional and courteous. He had everything taken care of quickly, and we were back on our way in no time. Excellent service.