Advance Auto Parts NJ 07047

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Sandy Santos

⭐⭐⭐⭐⭐<br>George was absolutely top-tier. Professional, reliable, and genuinely cares about doing the job right. From start to finish, communication was smooth and everything was handled with attention to detail. You can tell he takes pride in his work. I wouldn’t hesitate to recommend George to anyone looking for quality and professionalism. Will definitely be using him again.

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David Ayoub

The team over at advanced helped me find correct parts to get my engine back to working order, they helped me look up my vehicle in there system and find the oem equivalent replacement, Brian assisted me by recommend items I would need to tackle this project. Thanks for the great customer service.

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Jordi Enric Sannella

I had an extremely bad experience at this Advance Auto Parts location because of an employee named Jorge. During our interaction, he called me “mentiroso,” which means liar, even after I clearly showed him the transaction on my card proving the purchase. He simply could not locate it in the system and instead of helping, he became rude and accusatory.<br><br>On top of that, he blamed me for having the wrong battery for my vehicle and implied that I was being cheap. despite the fact that the battery was recommended and sold to me by one of their own team members as the correct fit for my car in the same store! I am not an auto parts expert, which is exactly why I rely on employees to give accurate recommendations.<br><br>Between the insults, the disrespectful tone, and the lack of accountability, this was one of the worst customer service experiences I’ve had. Staff should be professional, knowledgeable, and willing to help customers, not talk down to them or make accusations.<br><br>I will seriously think twice before returning to this location, and I hope management addresses this behavior immediately.