Volvo Cars Brooklyn NY 11232

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dana stratton

This was our first time shopping for a brand-new car, and our experience at Volvo dealership in Industry City, Brooklyn, was truly exceptional. From the moment we stepped inside, everything felt just right. Judy, our wonderful salesperson, along with Arthur, the finance manager, and Dustin, the IT specialist, took excellent care of us throughout the process.<br><br>Judy took us for a test drive, and we instantly fell in love with the Volvo EX30. She answered all of our questions with extensive knowledge and offered practical, smart advice that made us feel confident in our decision. After visiting other dealerships, we can honestly say nothing compared to the professionalism we experienced at Volvo.<br><br>A few days later, we happily drove our new Volvo home and are very happy with our purchase. Volvo truly seems perfect for a mature audience—stylish, reliable, and thoughtfully designed. We highly recommend this dealership to anyone looking for a top-quality car and outstanding customer service!

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Natalie Roberts-Tafur

I had an outstanding experience purchasing my 2025 Volvo XC40 from Volvo Cars Brooklyn, thanks to Moose (Mustafa). From start to finish, he was knowledgeable, communicative, and refreshingly low-pressure - exactly what you want when making a major purchase. He kept me updated throughout the process, helped secure an exceptional deal, and made sure the car was reserved.<br>Arthur in F&I was thorough and knowledgeable, walking me through every piece of paperwork so I fully understood what I was signing.<br>After finalizing paperwork, Dustin provided a white-glove technology onboarding that made transitioning from our Volkswagen seamless. He took the time to program my phone, walk through the Volvo-specific features, and ensure I was completely comfortable with the technology before driving away. The car was delivered in pristine condition with a full tank of gas and detailed to perfection. There was a recall issue that needed addressing to sell the car, but the team resolved it within two days, which spoke to their commitment to customer satisfaction.<br><br>From Moose's excellent sales experience to Dustin's thorough tech setup, the entire team at Volvo Brooklyn delivered a smooth, transparent car-buying experience. I'd absolutely recommend Moose and this dealership to anyone looking for a Volvo in the NYC area!

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John Hodgman

Though I bought our XC90 at a different dealership, Prem and the service team has always taken extremely good care of our car. Totally transparent pricing, never an attempt to upsell, and unlike some other dealerships I’ve dealt with, they are aware of our service contacts and honor them without me having to remind them. And the are all just super pleasant to deal with.