AutoZone Auto Parts CA 90504

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Margarita Iakovleva

Today I visited the autozone to buy a car headlight bulb. I asked an employee for help installing it, but he told me it was “impossible” because an air intake was blocking access to the bulb. He even suggested that I go to a body shop to have the air intake removed just to replace a simple light.<br><br>This was honestly ridiculous. After that, I replaced the bulb myself in less than one minute, without removing anything at all.<br><br>I’m very disappointed by how unqualified and misleading the advice was. Employees should have at least basic knowledge of simple car maintenance, or at the very least not give incorrect recommendations that waste customers’ time and money.

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db mcd

A few years ago Pep Boys was my go to place for auto parts. Now that they've closed, I had to find a new place. I'm trying to make Autozone next to Harbor Freight my new place but the jury is still out. This place is small but packed with everything. It doesn't seem to be too busy usually. What I do notice is, it's hard to be noticed! I have yet to be recognized in that store. They don't even look. Yesterday I went there to look for Duplicolor paint. No one saw me, I was invisible! Most places could have a higher return of their customers if they only taught their staff to be warm and friendly. Subconsciously the customer says that's a nice store, I'd like to go back. What a novel idea!

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Patrick

Just a Autozone Policy everyone should be aware of. If you have an item that is brand new in the packaging and would like to return it to autozone after 90 days, any other autozone will not accept it, you must return at the original location of purchase. In my case, that was out of town. They won’t work with you on that. No issue with the employees, they were very professional. Let’s see if Oreillys has this policy.