Victory Automotive LLC NH 03102

r

rochelle messina

Outstanding !<br>Professional and Honest expertise!<br>Diagnostics, repairs and overall vehicle maintenance is the best. I travel 45 miles from home to continue my services even though I moved to the Seacoast. Nothing these guys can’t diagnose and repair at very reasonable cost!

L

L Joy

If I could give NEGATIVE stars I would. If you are going by reviews for a new shop please understand that the great reviews were when the previous owner owned this shop. I have spent thousands of dollars at this shop & even recommended them previously. They’ve now had some management changes & I can’t imagine they will be lasting long with the way they are now operating.<br>My car sat in their yard for a WEEK, throughout the week I would call once a day to check in, see what was wrong, etc. especially considering I have a toddler, am pregnant & commute 30 mins each way to work everyday. My calls were NEVER answered or even returned when a message was left. It wasn’t until my mom showed up in person that I got any info what so ever. Granted there wasn’t much info because they never looked at the car that whole time!<br>They finally fixed the part (which they previously only did in April, an entire trashed control arm which is wild) they then leave me with “you have all kinds of lights on” including my check engine, ABS, etc. when I asked why because none of those were on before the Control arm incident, I literally received “I don’t knows” matched with shoulder shrugs. Are you kidding me???? I was also only returned my key fob with a missing part. Also told “that’s how we received it” as soon as I got in my car, the piece was on the drivers side floor, just stepped on.<br>Horrible communication, horrible customer service, they clearly didn’t care about me as a customer because they were fixing something that should have been avoided in the first place. Do yourself a favor & don’t ever bring your car here!!!!!!

S

Stephanie STCO

Thank God for the crew at Victory Auto! My car wouldn't start when I had to leave for work last week and so I called them since they are really close to my apartment. The sent a tow truck to scoop up my car while I was at work and they had my car good as new the next morning! The owner was flexible with payment arrangements too! I am making weekly payments since this came at a horrible time right after Christmas. For that reason alone I will always be a loyal customer, but everyone there was great and I'm just happy to have my butt back in my own drivers seat so quickly LOL I know nothing about cars so they could have hosed me but the price they charged me was actually on the lower side of what Google said my repair should cost.