Firestone Complete Auto Care NH 03101

R

Raul Vargas

Firestone's auto services are NOT good at all. On March 2025 I brought my 2015 F350 pickup truck to repair the exhaust system and a leak in the cooling system. I paid over $6800. The diagnosis done for the cooling system leak was that it needed a new radiator which was at that time replaced. The leak continued mainly when the outside temperature went below freezing, so I could not show them. I waited until February 6, 2026 when the temperature was below freezing. At this time they told me that the leak was not under warranty because it was not from the rediator but it was from the engine oil cooler hose. I paid $124 for that diagnosis. I decided to not do the repair at Firestone and instead took it to another shop for a second opinion. The other shop diagnosed that the leak was in water pump and not the engine oil cooler. They explained to me that the leak looked to be from the hose because it was landing on the hose itself, but it was leaking from the water pump. What this means is that Firestone misdiagnosed the leak problem twice and lied on how they did the testing and charged me for replacing the radiator which was not leaking and for the second a second diagnosed.

P

Patrick B.

I needed to get an inspection sticker on the car ASAP since it turned out we still have to have them. Anyways, called a bunch of different places trying to get an appointment & every place I called had the same story, it would be at least a few days. Firestone got me in 30 minutes from the time I called & had my car ready & waiting for me by the time my wife & I returned from grabbing lunch. I think the gentleman who took care of us said his name was John. Well, shout out to John & the rest of the team over at Firestone.

M

Maddi Waife

We pulled up to Firestone at 4:30 after blowing out a tire on the highway right before their exit. Elijah and Anthony were super helpful and got us a new tire even though they had to leave a few minutes late. Reasonably priced as well! Thank you so much, definitely recommend!