Auto Surgeon Inc MI 48912

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Arturo Barajas

Summary: Very professional and friendly staff. This place will do any and all jobs, but at a premium, almost double what decent mom and pop shops (e.g. B Randalls right up the street) are charging. I imagine Auto Surgeon has higher overhead costs that are being passed on to the customer (google sponsorship, fancy website and quote interfaces, insurance, warranties, etc.). If money is not an issue for you, this place will meet all your needs. Price comparisons are below. Car is a 2012 Mazda3<br><br>Auto Surgeon charged $172 (labor hour) for a very thorough inspection. Quoted $745 for a wheeling bearing replacement, $780 for a control arm replacement with alignment. Quality mom and pop shop, right up the street, charged $398 and $527 respectively. Mom and pop shop did not charge to inspect. When Auto Surgeon quoted me $5000+ for other recommended services (coolant flush -$257, brake fluid flush -$221, transmission flush- $436, fuel clean service - $286, spark plug replacement - $545, serpentine belt and tensioner replacement - $540, front and rear struts & shocks - $1736, and other services) I ran the other way. I cringe that I let my wife bring her car here a few months ago. She paid over $1000, only for the original problem/complaint to not have been fixed until it was brought back in and an additional payment made. But hey, they gave her a coupon for a free oil change.<br><br>I am not affiliated with any shop. Just trying to help my fellow Lansing community out and encourage fair pricing. Do your own research; see what is a fair price for any service you get or how complicated (bearings, struts, shocks, control arms, alignments) or simple (brakes, oil change, belts, tensioners, spark plugs, starters, alternators) some services are. If you do any work yourself, make sure to use a torque wrench (at least for the tire lugnuts; you don't want a tire popping off on the expressway because lugnuts were too loose) and google your exact car specs. I have saved thousands over the years.

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Jake

I've taken my best friend there for years and ended up using them myself at his recommendation. They're kind, VERY thorough with the inspection report that they give you which contains images and explanations, and surprisingly reasonably priced. The shop has after hours pickup and drop off, which was handy with my schedule.<br><br>They pointed out a problem with my brake drums but mentioned that it wasn't something that I'd need done right away and gave a reasonable timetable on when it'd be smart to get it addressed. They weren't pushy on trying to upsell me here and now, and I think that combined with all the good word I've gotten from my friend makes me confident that they're an honest shop. No complaints, they're my go-to mechanic shop now.

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Zachary Engelman

I took my 2020 Ford Fusion here to have the alternator replaced. The customer service was extremely professional. In particular, I liked that they did a good job communicating firm times/dates that they would like you to drop off your car for them to work on. I found other local place's business model of, "drop it off, we'll work on it when we work on it" to be frustrating. Also, I'm an Accounting graduate student at MSU with limited funds, so I really appreciate them quoting me an affordable price and then sticking to that quote at the end of the job. I definitely will be bringing my car here again in the future for any work I need done on it! Thank you!