Silverback Services PA 17356

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Richard Sauter

Used Silverback Services for renting a U Haul. Very professional on the phone when making the reservation. Reservation was ready when I arrived and paperwork was quickly handled. I received a clean truck with low mileage. Used the truck for moving furniture to storage just a few miles away. Returned the truck after hours using the U Haul App with no problems. Would rent a U Haul from them again.

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Akilah Ingram

They took my sons vehicle from my apartment on 3/24/25 after 6:00 pm. THEY stated over the phone we could not get the price to pay unless in person and not without an appointment. We called them the morning of 3/25/25. They were disgustingly rude to us. Stated that we could not access the title which was in the car but had to do what we needed to provide proof of ownership. We came to the location this morning and they stated that they have had the car for 3 full days (LIE) and stated that it would be $500 plus dollars... and we could not obtain the vehicle until we had a tow truck waiting. I have never in my life heard of such craziness and disrespect. I asked them to speak with the owners or manager and they stated that they are unable to provide me with their information or I could not speak with them. I have notified the fraud unit at the Police station and awaiting a return call. Please click on entire photo for full confirmation of date and time.

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Ben Burkhart

I rented a U-Haul from here and everything was ready for me to do 24/7 pickup. When dropping off, I accidentally locked my house keys inside the truck, but it was after hours for Silverback. I came in the next morning and they had the keys for me.