Excalibur Towing and Repair PA 17325

A

Arthur Stewart

Absolutely professional and friendly service. Liz came in less that five minutes from when I called (fortunately she was close), assesed the situation, and we figured out a best solution. She was kind and efficient. I was visiting the area so hope I don't need her services again anytime soon, but give the highest recommendation possible.

B

Bill W

They were quick to show up, but the driver didn't seem to know what he was doing. Tried to use one of his threaded tow eyes, they didn't fit my car. So then he tried to use the J-hook under the car, got it 3 feet on the roll back and the hook came off and car rolled back?? Not safe. While strapping down the car, he damaged the wheel which he saw and noted on the invoice. I paid the tow bill and figured I would follow up with the office, which I did. Liz was nice at first, but then didn't answer or return any of my calls. Thr body shop provided an estimate to repair the 1 damaged wheel which I sent to Liz, but crickets from them. After the car was fixed, I went to them directly to talk face to face since they screen calls and don't return messages. The owner Kevin Brown is unprofessional and sarcastic to say the least. I would not recommend them and will never use them again.

C

Cameron Perry

Great gal, friendly and helpful. I thought I punctured my oil pan driving over something. When she got here and lifted the car she took a quick peaked to confirm my suspicions and informed me i was wrong. That when I got my oil changed the plug fell out. She helped me get to the dealership and basically help rectify the situation with no out of pocket cost to me (since they installed the part wrong).<br><br>Definitely reccomend when you have a headache of a situation she will do her best to put you at ease