Trust Towing & recovery NC 28216

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Nachele

I too, thought Trust Towing company was a scam and like any typical "black business" so I wrote a bad review. However, after investigation my situation it was my leasing office in whom I blame for the towing of my car being that they did not inform the residents of towing enforcement neither are the signs posted in a path of travel for all travelers to see entering the complex. I thought my car was stolen the police told me my car was towed. Mr. Grier, employee of Trust Towing, he's the one that told me there were signs posted in my neighborhood. I went back and sure enough Mr. Grier was right. This time I'm looking for the signs though. So after learning all of this information Mr. Grier and the other two employees one female one male were really nice to me. Mr. Grier explained to me how the towing company operates in the state of North Carolina and he also was very attentive when I was explaining my reasoning as to why I was emotional our first encounter. I know this is a long story but I feel it's worth it because they were nice, they will listen if you can at least act like you have some sense even if you have no sense at all, and they may be willing to work with you in some form or another. So to Trust Towing, I appreciate all that you and being patient with me and taking the time to inform me of towing company operations. You did no wrong whatsoever. Thank you again.

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Mea

I wanted to put one star because my car was towed lol but as far as customer service Jacob was noting less of amazing! He was down to earth and funny. He made us feel a little better after all we went through with the towing situation. He also waived a fee for us to get our car back. I would definitely recommend him to anyone in need or to speak to when dealing with Trust towing! Thank you Jacob the goat.

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Brittany H

Trust Towing staff is phenomenal! They know how to make you feel SO much better in a stressful situation. The majority of tow companies do not have this reputation but I'm here to tell you that Trust is a very trustworthy towing company!<br>The staff is very understanding, professional and all around good people. Patrick and Brittany will always remember them!!!