World Auto Body - El Cajon CA 92020

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Brandon O'Hara

**Review of World Auto Body in El Cajon** I recently had my car repaired at World Auto Body after being referred by my insurance company following an accident. The total cost of the repairs was about $11,000, which set my expectations for a high-quality job. Unfortunately, my experience has been incredibly disappointing. Despite having my car for 30 days, the quality of the repair work was far below what I anticipated. When I picked up my vehicle, I was surprised that no walk-around was offered, making it clear they knew the car wasn’t in proper condition. Once I got home and examined the vehicle closely, it became evident just how many issues there were. Firstly, the alignment of the hood is off and does not match the body lines at all. The two front fenders are also misaligned, leading me to believe they weren’t properly fitted. Additionally, certain components of the front headlights were not secured properly, indicating a severe lack of quality control. The front bumper has scratches on the bottom, which is unacceptable considering the total repair cost. The skid plate underneath the car was also found to be loose—definitely not something that should happen after professional repair. To add to the list, the shop failed to install the necessary emissions sticker underneath the hood. When I brought this up, the representative informed me that it had been ordered and could take “three weeks” to arrive, but this was not mentioned when I picked up the car. Furthermore, the front passenger rim, which was supposed to be reconditioned, was left untouched. This negligence is simply unacceptable. After bringing the car back to the body shop to address these issues, I was met with the shocking claim that I must have wrecked the car after picking it up. This accusation is far from the truth. My main concern is, what about the items you said you fixed, replaced, and put on the car that are still missing, yet you billed the insurance for? Given the numerous issues I've encountered and the lack of accountability, I now plan to contact my attorney, the Better Business Bureau, and my local news station. This experience has led me to believe that World Auto Body is taking advantage of their customers and pocketing insurance money without delivering satisfactory work. I would strongly advise anyone considering this shop to think twice and look elsewhere. It’s disheartening to see such a lack of professionalism and care, especially when dealing with something as crucial as car repairs. Save yourself the trouble and find a body shop that values quality over quick profit.

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maria valenzuela

Would not recommend to come here. Only reason I went to this place was because my insurance chose that place for me. I had went in for a simple fix. To repaint my back bumper and side panel. The first time around they didn’t do their paint job evenly because they had to touch it up with paint which was wayy to noticeable. Took it back the next day, which ended up being worse since they only painted half the bumper. Not only doing that makes one half whiter looking but if you run your finger across you can feel the roughness of the paint. They ended up leaving paint residue drip down to my black diffuser, and a thick clear line which you can feel down the middle of the bumper as well. Not only did I waste my own money but my time as well. DONT COME HERE. First two pics are what needed to be fixed. Last two pics are with the touch up paint. Last pic is to show how one half is whiter than the other half.

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Vincent Thai

Great service. My Type R got hit in a parking lot by a kid, so her insurance picked this shop and paid for the service. Panels have been repainted with the appropriate paint, the sideskirt was replaced with a brandnew one, and they even washed up my car up real nice afterwards.