Zinn Collision Center at North Miami FL 33181

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Nancy Fishman (Nancy Fishman)

My Lexus IS got hit and I brought it into Lexus of North Miami. My previous Lexus was also hit and I had such a wonderful experience with Lexus a few years ago, and particularly Deena Porras, the Collision Advisor last time, that I knew instantly this is where I wanted to bring my car in for repairs. I didn't even get estimates from other places to repair my car because it was so great working with Deena and Lexus last time. Deena kept me apprised every step of the way as to what was happening with the car and when it would be ready. In addition, she had a driver from Enterprise ready to pick me up when I dropped off my Lexus. Her service is outstanding and I cannot say enough about her competence, her going the extra mile with a caring, positive attitude, and her helping in every way imaginable. My car came out fabulous and it was a pleasure working with Deena and Lexus. She is not only an outstanding employee, she is super nice! I highly recommend Lexus of No. Miami for their collision work and to work with Deena.

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Eric K

Brought My car in for repair at the collision center. Overall service was very professional and extremely organized. Deena was my representative and greeted me with a huge smile every time I went to the repair center. She was thorough and thoughtful and explained everything to me clearly and with a lot of patience. Neal, was the project manager on the repair was just as Professional, listening to my requests and arranging things so the work could be done with the least amount of inconvenience or cost to me. The workmanship on my car is excellent and I can say that it looks like it did when I bought it new. I would definitely go back. Thanks to the team for getting it done so quickly and for making it so clear and easy.

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Michael Velez

Had my car repaired by Zinn after my car sustained damage from a hit & run. Deena Porras was the best representative I could have hoped for. She was responsive, helpful, informative & advised me on decisions as if I were her close friend. I really appreciated her level of service and care!