Advance Auto Parts IL 61115

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Jenn Burleson

Very accommodating and compassionate staff. I walked in and was going to buy window wipers since I couldn’t figure out how to do it. I had bought a set from a completely different company and had them with me but they said don’t be silly. They came out in the cold and installed the ones I had. Things like that don’t happen very often. Thank you for being very kind. Great experience and will definitely keep that in mind when I need anything for my car.

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Alex

I have come back to edit my review- I had an incident that happen a month ago and Tyler was fast to help me out to resolve the problem. I really appreciate how kind and helpful he was through the process. Thank you again!

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John Carlson

Store manager started yelling at me when I wanted to use my warranty on wipers said this is the last one I’m gonna replace obviously mistaken me for someone else because I’ve never been back for a wiper blade warranty - Had to call his boss due to his yelling at me and his unprofessionalism. I had to report him to his district manager and according to reviews he even yells at his own employees - Props for the DM wanting to help resolve the problem but this outlet lost a customer for life