brothers auto haus elwood IN 46036

K

Kraig Clemons

I had a great experience here. I worked directly with the owners. They a very nice and trustworthy. They were upfront with all information they had about the car we were buying. I would definitely come back again!

R

Robert Mullins

Everything I’ve heard from anyone they sell nothing but junk. Most people I’ve talked to said they get nothing but problems after they bought the car. They should be closed down for selling junk cars.

E

Emily Frye

DO NOT BUY FROM BROTHERS AUTO HAUS ELWOOD!!!!!!!!! I would give them negative stars if the reviews would let me. I bought a 2011 Chevy Cruze on May 31st 2023. After having it for not even a month, the car went out on me and I was told it needed a new transmission. The problem was so bad, it leaked oil all over the engine and completely ruined several parts of my car that they would not pay for, even though I had a warranty through them. I had to pay over $1000 in repairs.They were extremely rude when I called them for advice and what to do next. I even had to fight to get them to acknowledge my warranty at all. I get all of that fixed with my own money and a few months later, the motor goes out and costs me around $5000 to fix. I have had this car for not even a year and it is continuing to give me problems to this day. Not to mention I am making payments on this car that has spent a good three months total in the shop. They also promised me they would call to set up an appointment to get the car detailed, because it was dirty on the inside when I bought it as their employees had been driving it around for their own use. Their partner store, I am not sure what it is called but it is some place in Nobelsville also promised me they would order an exterior part that was missing from my window and put it on for me and I never heard from them. I am very disappointed, as they knew this was my first time buying a car and making car payments on my own. In my opinion, they took advantage of someone who is not very educated on cars and knew I would just trust their opinion. Anyone who would sell someone a car this bad should be categorized as nothing but a bad person.