Richter & Son Towing inc - Stuart Location IA 50250

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E&S Ops

We went with this company based on the good reviews but had a terrible experience. They came out for an air leak, realized a part needed ordering, next morning got the part and stripped the air tank threads while installing it. The mechanics admitted fault and said they'd fix it at no additional cost and would work after hours to get our guy up and running, but then the owner, Gary, claimed the threads were already stripped (even though they removed the fitting) and made us pay for the extra time and labor. We lost three days and were charged for the extra labor and mileage costs caused by their own mistake.

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Tracy Townsend

I could not recommend Richter & Son Towing more! Scary tire blow out on a busy section of I-80. They answered right away, were so kind and patient. Steven even gave me some recommendations to call to plan getting the tire fixed. He was so nice when he came and got us! Making sure to keep us safe in the heavy traffic, made sure that we were taken care of when he dropped us and the car off before he left. I'm situations like this, you want a patient and kind person and Steven was just that! So thankful!

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Julie Maddux

My truck was towed to Richter & Son late on a Friday night and I was concerned about having to pay storage fees over the weekend. I contacted Greg early Saturday morning and he was so willing to work with me to find a solution to get the truck picked-up outside of their regular business hours to save me some money. Greg was so accommodating and went out of his way to help me out. Typically, the circumstances around needing towing services are stressful so it was great to work with a company that was compassionate and helpful. Thank you so much Richter & Son!