Allstate Services Towing & Recovery IA 52778

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Dawn Benson

If I could give 0 stars I would! Chris is rude, disrespectful and a liar! I requested simple items left in vehicle (aftermarket floor mats and vehicle registration and insurance cards) to be returned to me. I was given the run around, told I would be charged, that I could not have floor mats as they had to go with the vehicle even though I had factory floor mats to put back in car. My lien holder even contacted Chris and told him I was not to be charged and I was authorized to be able to get these items and Chris lied to my lien holder stating everything was removed from vehicle when he took it. I called and messaged many times with no return calls to set up appointment. I also spoke with Tri State from Platville Wisconsin and they were just as awful/disrespectful to deal with. My car was then sent to auction house and I was told by my lien holder to contact auction house to get my belongings and upon contacting I was treated with full respect and my belongings were returned to me no questions asked. Chris is trying to illegally take peoples money to get their personal property when being told there is to be no charge and won’t even take the time to set up a appointment hope no one else ever has to experience any of his shenanigans like I did!

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Seth Voshell

Spoke to Chris several times. Their office lady told me I had to bring nothing but an ID to get my car back. He deliberately wants to show up late so I have to pay the 100$ "after hours" fee past 3pm. Every time I call him there is a new fee. Luckily my car is locked otherwise I've read other reviews on him stealing out of cars. They dont release cars on friday-monday. So yet another fee for it sittinf in their lot despite me being able to pick it up anytime today to avoid longer lot fees. This guy is a walking scam and liar. If you had your car repod by these guys, it was because they are the cheapest and most unreliable. I hope you read this message Chris. Ill keep an eye out for you I promise

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Jane Carlson

I received excellent, professional service from Brad, the driver who came to help me. Brad is experienced, knowledgeable, personable, and drives a flatbed truck that impressed me as probably the best there is. It's also sparkling clean, and that to me is a reflection of the pride Brad takes in his work. I felt confidence in him from the moment he arrived. The entire towing job went smoothly. If I ever need this type of service again, I will ask for Brad, and I will recommend him to anyone. I'm in my late 60s and have had towing or other types of emergency help many times before.