JR's Car & Truck Repair IA 52776

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Julee Bormet

Outstanding customer service! This was my first visit, but they took such good care of me that I feel like this is a local mechanic I've trusted for years! The first person who answered the phone took enough info about my car's issue, and she scheduled me at the perfect time during my busy morning on the very next day. All of their communication was clear and prompt, including a cost estimate that was completely fair, and lower than the other 2 places I'd called. They did the work right the first time, and got me out the door so much faster than expected. This was everything you could hope for in an experience with a new mechanic, and I'm so glad I found them!

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Noah Hiedeman

Had a great experience with them. I work in this business at a large dealership in the quad Cities, but my wife's water pump went out in her Toyota and it was overheating so I could not get it to my dealership. So I tried JR'S as they were local. They got me right in, had the vehicle repaired within a couple days. I am able to look up standard repair times and what should be charged, and they charged me less than what it actually pays standard to do this job! I then took the vehicle to my dealership and had my technicians review the work that was done and JR'S did a great job. You couldn't even tell they worked on the vehicle except for it had a new water pump! Everything was done properly and correctly! Did a great job! Thank you! I will be back if ever necessary!

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Kaylee

My car broke down on my way out of town an hour away from home, had my car towed here and in the end my car wasn’t worth the cost to fix everything (She had a lot of problems lol). Between living an hour away from this shop and having issues with the dmv about my title, I wasn’t able to get it towed to a recyclers right away…JRs staff has been BEYOND amazing, patient, helpful, and understanding in letting me keep my car there until I got things ironed out and could get my car out of their lot. The mechanics I spoke with explained everything so well, gave me honest recommendations, and made sure I understood everything. The lovely lady at the desk was awesome and so friendly!! Will forever recommend this shop from here on, y'all have some truly honest and kindhearted people working here. Can’t thank everyone here enough for taking a huge stress off of me when life got crazy.