NAPA Auto Parts - VANCEBURG AUTO PARTS KY 41179

J

Jordan

My company van battery died, and Troy came to the rescue. When I offered to pay they said it was all good. I was super impressed with everyone at the store to go out of their way to help me even though they weren't making a sale. Would definitely recommend.

L

Lee Fulks

great people fast service

a

agoodgirl

Needed front and rear brake pads on very short notice. After looking around the Napa website, I called to make sure they had what I needed. The Napa associate was very friendly and helpful. Although she couldn't find the specific front brake pads I wanted (computer said they had a set in stock but she couldn't find them in inventory), she was able to help me pick out a different set. I couldn't make it to the store for several hours, so she offered to set both sets of brake pads aside for me, to ensure they wouldn't be sold before I got there. I got there half an hour before closing to pick up my parts. They were in a bag right behind the counter where the employee said she would put them. When I paid, a second employee rang me up. He was just as friendly as the lady. Both employees let me know if I ended up not needed the rear pads, I could bring them back in and they would issue a return for me. Great service all the way around.