NAPA Auto Parts - Wiscasset Auto Parts ME 04578

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Stan Wakefield

The 5+ year old battery in my 2020 Subi Outback finally failed in December, so I purchased a new, highly-rated battery from a big box store and installed it myself on Jan 1st. Within 3 weeks, the new "highly-rated" battery had died. I had it tested at the Boothbay NAPA store and was informed by Ryan that it could not be fully charged and had retained less than half of its rated cold cranking capacity. After getting refunded for the defective new battery, I went to the Wiscasset NAPA store and, after talking with Vern & Jay, bought a battery from them. Unfortunately, that battery turned out to be the wrong one for my Outback, even though it started the car just fine. The problem was that the vertical height of the battery exceeded that of the original factory battery, making the attachment of the battery hold-down bracket impossible. I stopped by the store the next day to ask about a flexible strap that could serve as a hold-down when Vern asked why I needed that. When I explained the problem, he immediately said, "We sold you the wrong battery." Vern looked at the original Subi factory battery (core) and, using the information on it, found the correct one and had one of his employees remove the wrong battery and install the correct one. The helpful, knowledgeable, and courteous employees I dealt with at both the Boothbay and Wiscasset stores are top-notch professionals, and their help was deeply appreciated. Vern, the owner of both stores, is a class act and was especially helpful in many respects. I can say, without reservation, that I will give any & all of my future automotive parts business to these stores. They are both HIGHLY recommended.

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Stephen Michael Leighton.

I'm went to get my parts for my truck an some oil the guy was very nice to me an very helpful

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KillJoyBob brandt

A little overpriced but if you live in wiscasset its far away. 1 thumb up and one down with a side order of sweet potato fries