Annapolis Auto Auction MD 21401

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Natalie Mosely

So, the car that I originally went to look at, it wouldn’t even start, warranties cover nothing, I ended up getting a van, and the door stopped opening on one side and that happened the same day. Do not buy from this place, they aren’t helpful and they let you drive off the lot with no insurance. DO NOT DO BUSINESS HERE!!! None of the cars are state inspection ready. BEWARE!!!!

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Lin Fahrenheit

My wife and I had been searching far and wide for a vehicle with no progress. My brother told us about AAA and we went over to take a look, expecting more of the same. FORTUNATELY, we came across a great company. Found a vehicle we really liked, sat down, worked out the details, and ended the visit with a purchase. Very organized, friendly, informative, and exceptionally professional. HIGHLY RECOMMEND!

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Jose Cadiz

I am writing this to warn others about the appalling treatment and lack of integrity at Annapolis Auto Auction. I purchased a 2012 Jeep Wrangler Unlimited Sahara (149k miles) and my experience has been a financial and professional disaster from start to finish. To date, I have already invested $6,000 into this vehicle for tires, an oil change, a coolant flush (which led to the discovery of major engine flaws), and other necessary inspections. Despite this investment, my lead mechanic discovered a major engine defect: oil is leaking into the coolant. Even after flushing the system twice, the issue persists, indicating a catastrophic internal failure. The Midas lead mechanic told me to bring it back and this was an extremely bad purchase. He even wrote it in the report and emailed this to Annapolis Auto Auction. Which they later printed out and gave it to me with my paperwork when it was finally ready almost 7 weeks later. When I contacted the office on the 7th day of my warranty to seek a resolution, the experience turned from a bad business deal into a safety concern. The female staff member was beyond unprofessional, she was aggressive and physically threatened me, telling me to "pull up" as if looking for a physical confrontation. She hung up on me multiple times while I was trying to speak. While the owner was not as overtly rude, he was cold and dismissive, offering zero actual support for the lemon they sold me. Beyond the mechanical issues, it took nearly seven weeks to receive the title. I was forced to deal with the headache of getting an extended temporary tag because they couldn't handle their paperwork in a timely manner. I expected the standard maintenance that comes with a high-mileage Jeep. I did not expect to be met with verbal abuse, threats of violence, and a $6,000 bill for a car that still has engine failure. This establishment is dangerous, both for your wallet and your peace of mind. Avoid this place at all costs. P.s when I was purchasing the car, the windshield was cracked and I was told I would receive a contact for a auto window person. I asked more than 4 times and still did not receive the phone number, I even spoke to the owner and he told me he would text it to me and never did. DO NOT PURCHASE A CAR FROM HERE UNLESS YOU ARE LOOKING TO REALLY PUT LOTS OF MONEY INTO IT. or bring a mechanic. They are complete scammers.