Honda of Annapolis Service Center MD 21401

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blanca velasquez

I had an amazing experience at Honda! My headlight was causing my battery to die, and it was such a frustrating issue. The service team quickly diagnosed the problem and fixed it without any hassle. They also replaced a parking sensor for me, and everything is now working perfectly. The staff was professional, knowledgeable, and kept me informed throughout the entire process. The repair was done in a timely manner, and I truly appreciate their honesty and attention to detail. I highly recommend Honda’s service department if you’re looking for reliable and efficient work. Thank you for taking such great care of my car! Trey was the service manager that was keeping me up to date on my car and what services was needed. He was kind and efficient !

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Dave Hiltabidle

Alternator replaced for 2017 Civic. First time experiencing total power loss, glad I was on West St at 5:30am on a Saturday to pull up for service. Thanks for the speedy removal and replacement and for honoring our military veterans with a discount!!! Big shoutout to shuttle driver for ride home and pickup. Running smooth…no issues!

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Reita Todd

UPDATED: The service department came full circle and honored their promise to make this right. It did take a while and with coordination and without me burning another day at work, the repairs and recall were completed. Thank you for honoring your word. In the 27 years of driving, I’ve never been more ticked off at a dealership. I made an appointment in November to schedule a repair for a faulty parking sensor. Bring it in. They ordered the wrong sensor so this repair was delayed. I was told the part would come in after Christmas. I called the dealership four days after Christmas and was told the part was in after I questioned again that it was the correct part. Made the appointment for today brought it in there for a 10 o’clock appointment and they call at 12 o’clock to let me know that the part was not in. In which now we found out that the part was never re-ordered on 22nd of December. I will not be able to take another day off of work, which I have now already taken off Two days for my car to still not be repaired. Do yourself a favor and go to a different dealership for car repairs and maintenance.