Auto Skills Center Fort Meade MD 20755

E

Elaine Kane

The facility itself is fantastic. Well-stocked, many useful stations, great equipment. The staff is largely elderly, cranky, and demeaning. The younger volunteer staff are better at helping out if you need anything. Prices are reasonable, but you need to get here 30 mins before opening if you want any real shot at getting a bay. The Annapolis MWR auto skills center has fewer bays and less equipment but the prices there are cheaper and the staff is much more customer service oriented. And you can actually get tires done there -- the Fort Meade center has all the equipment for tire mounting and balancing and even an alignment rack, but won't perform the service and won't let you do it yourself. At the very least they should stop listing those services on their site and stop the false advertising or hire someone who can actually provide the services they offer.

C

Caleb Astorga

Great place to do work on your vehicle. I had everything I needed to change my transmission pan. They even help out when you run into issues

K

Kimberly Green

My initial experience at this shop was negative due to the conduct of an elderly employee who was rude, dismissive, and unprofessional. His repeated berating tone is concerning, especially in a customer service role on a military installation. I am considering raising this issue through proper command channels, as this behavior does not reflect the standards expected when serving military personnel. If one is able to get past this individual’s unfriendly and curt manner, the shop itself appears to be decent. However, the customer experience is significantly impacted by his behavior.