Autotech of East Tawas MI 48730

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Abigail Thompson

I stopped in at Autotech of East Tawas for something lodged between the tire and the rim of my wheel. I unfortunately didn’t catch his name but i believe he was the owner, but he immediately went to my vehicle to inspect what i was talking about. After trying to remove it there in the lot, no questions asked he took my vehicle into the shop to better assess the situation. Within 10 minutes of arriving, he removed my tire and removed the object quickly. Because of the simple “repair” he said i was good to go and I didnt owe anything because it was not more than a $10 service. I paid him anyways because of his quick action to help me out. He was very personable and helpful which i greatly appreciate. I would definitely recommend them to anyone living in town or just visiting. Thank you Autotech of East Tawas! You turned around a stressful, sudden issue, into an easy and stress free fix.

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Robert Reichard

Mark has continually helped us out...does great work...and is fair. Most recently I asked him to do whatever is necessary for my granddaughters car, rear brakes, including rotors, calipers and whatever he thought. He replaced rotors, cleaned up the calipers (like new) and said she needs to drive more. It was a minimal bill...and I thank him for her/our safety. Very fair guy! This is a great shop! Bob Reichard

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Wyatt Coops

My truck was dead in the water Thursday morning, and I had it towed to Auto Tech of East Tawas. It got there around 11am, and I was told it was going to be next in line around 2pm. At 4:30pm, I had asked for an update and it wasn't touched yet. Unfortunately, I had to book another night at a hotel; which is understandable as it could have been a larger problem. The next morning, around 10am, with no updates yet from the shop, I called up and was told that it may be a transmission issue. After walking to the shop, I was told that they tried to drive it, but it didn't move. Which is why I had it towed in the first place. They didn't scan or actually bring it in to properly diagnose the issue. They then decided to close early on Friday due to illness, but I feel if I didn't call and get an update, my keys would've been held in the shop over the weekend. We may have caught them on a bad week, but the communication was the main issue. They repeatedly assured me that they could get my truck in same day. Instead of staying another night, I could have figured something else out instead of being strung along until the weekend, when they'd be closed. Two stars, because they were very friendly.