Parts ASAP | All States Ag Parts - Sikeston, MO MO 63801

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Mike

I have never left a negative review for a company, however, I have given them many chances to make this right and they have chosen not to so I have no other choice but to write this. My experience with this company - PartsASAP, All States AG Parts, TractorPartsASAP (yes, they go by multiple names) has been nothing but a headache and has now cost me over $350. I called weeks ago and ordered a clutch kit for my tractor. The representative on the phone told me exactly which kit I “needed.” When it arrived, it was the wrong part. I called back and spoke to the same person, explained it didn’t fit, and told him that according to their own catalog, it was the incorrect part. I even gave him the correct part number listed in their catalog. He insisted it wouldn’t fit but said he’d send it anyway. Since the first part he recommended was wrong, I chose to trust their catalog instead of his word, and I made that very clear to him. At no point did he mention that there was a 2025 catalog with updated information. I was reading out of the 2024 catalog and going off of the information his company provided, and he said nothing. The second part arrived, and even though their catalog indicated it was the correct fit, it also did not fit. So now I had two clutch kits to return, one he told me would fit, and one directly from their catalog. After they received my returns, I was told I would not be getting a refund because I “didn’t listen” to the same person who had already sold me the wrong part in the first place. They are now holding both kits, refusing a refund for the second kit, and telling me I’ll have to pay shipping if I want the item back. I’ve since read other reviews and realized I’m not alone. Many customers have had the exact same experience: poor customer service, unknowledgeable staff, and parts that do not match what their catalog claims. They do not make things right, and they clearly do not like giving refunds..even when the mistake is on their end. I have all the proof, screenshots, and documentation to back up every part of this. Save yourself the frustration and do NOT purchase parts from these people.

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Bryan Hatch

Very high quality parts, priced right and shipped to your barn in the middle of nowhere in just a few days. Super impressed!!! Amazing customer service

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Suzanne McClure

I canceled an order just 2 hours after ordering the part because my mechanic had me order the wrong thing. I was told it was canceled and being refunded on 3 different occasions over a 3 week period. Still waiting on the refund. Do not order from this company. People are rude and when you ask a question they simply ignore it and refuse to answer the question. I have contacted state ag and BBB with hopes of one day getting over $300 back from this company. No way at all to do business.