NAPA Auto Parts - SANEL AUTO PARTS - DOVER, NH NH 03820

B

Ben Wichland

I called from outside the area since my daughter is currently at UNH and needed new windshield wipers for her first vehicle. I specifically called ahead to confirm they had the correct wipers in stock and asked if they could set them aside to make the process as simple as possible for her. I spoke with Kevin, and unfortunately, the experience was disappointing. The process was not made easy, and there didn’t seem to be much willingness to take a few extra minutes to explain how the wipers install. When your college-aged daughter is handling something like this on her own for the first time, that extra bit of customer service really matters. I understand businesses are busy, but I miss when places would go the extra mile to help someone out. Taking payment is one thing — follow-through and service are another. Highly disappointed, and I won’t be sending my daughter back there in the future.

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Quentin Bezanker

Needed a new car battery and Dalton helped me out. Even helped me put the battery in. Friendly staff and clean store

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rik

great service and if you call tey will bring part from network of stores by next day