Irwin Ford Laconia NH 03246

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michael kelly

Working with Keith Osowski while purchasing my Ford Explorer XLT was nothing short of exceptional. From the moment I walked through the doors, he was welcoming, professional, and ready to help. He took the time to understand my vehicle needs, answered all my questions, and made the entire process smooth and stress-free. What really stood out was the personal touch, he even went out of his way to make me a coffee exactly how I like it. That level of customer service speaks volumes. If you’re looking for someone who is knowledgeable, understanding, and genuinely cares about his customers, Keith is your guy

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Pat S

I just bought a 2026 Ford F-250 Lariat from Irwin Ford Lincoln on 59 Bisson Avenue in Laconia, NH, and it was the smoothest, most enjoyable vehicle purchase I’ve ever had. Salesperson Nicole Richardson was outstanding – knowledgeable, patient, and genuinely enthusiastic. She listened to my needs, explained every feature of the F-250 Lariat perfectly, and made the process fun and pressure-free. Sales Manager Zach Land sealed the deal with fair pricing, excellent trade-in value, and top-notch financing. His professionalism and leadership ensured everything was transparent and efficient. Thanks to Nicole and Zach, I drove away thrilled in my new truck. These two go above and beyond and truly deserve recognition – a raise, bonus, whatever you’ve got – because they turn customers into lifelong fans. Highly recommend Irwin Ford Lincoln. Ask for Nicole and know Zach has your back! 10/10 ⭐⭐⭐⭐⭐

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Aimee McManus

The process was fast and they were able to work with me to accelerate the sale. However I recommend taking a bit more time with this dealer and ensuring you review everything thoroughly. I negotiated the elimination of certain fees. When it came time to finalize purchase, I noticed the fees were still included. When I flagged this, I was told not to worry and that the fees would be ultimately removed by the finance team before filing the loan. The fees were not removed and would never have been had I not carefully re-reviewed all documents after purchase. Now that I've flagged it they are making it right; however rather than directly refunding the fees they will take a few days to cut a check to me. Not sure when it will arrive. Overall felt pretty shady. My salesperson also took my phone to set up the Ford app and, while holding the phone, wrote and posted a 5 star review on my behalf. I deleted it later. Very weird and might be why they have such good reviews. I would not purchase from them again.