Auto Parts Outlet - Pennsauken NJ 08110

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Naypom R

Good prices monthly discount specials. They have lots of parts in stock if they don't it's only a 1-2 day wait pay when the parts arrive. Depending your order size your part will be ready before you make it to the side door ??

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Angel Gaetan

Absolutely awful service from this location as well as the call center. I ordered a front bumper cover which I picked up on Wednesday, February 28th, it was dropped off at the body shop. The next day February 29th the bodyshop opened it, they showed pictures of bends and waves in the bumper that they stated were manufacture defects and freight mishandling. And the 1-800 number was called and they stated that there was a 30 day return refund policy and that they would order a new bumper. I was called by the Pennsauken location where they stated that the bumper has arrived, and when I let them know the situation, they immediately said that once a part leave the store, there is no taking it back, yet clearly they have a 30 day return policy posted as well as this additionally, being stated by the call-center even though I still have the originally purchased bumper, it’s original packaging, and receipt. I was told that I need to purchase the second bumper, and they would not accept the return of the originally purchased bumper even though it was now March 1st and their part is defective and have a 30 day return policy but don’t honor it whatsoever. Horrible service, can’t return a part within 3 days even though you have a 30 day policy. That’s just criminal.

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H Y

I had a very bad experience with this location. Absolutely awful service from this location as well as the call center.