Shults Resale Center of Dunkirk NY 14048

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Victoria

I should have reviewed this place a long time ago, but better late than never. I purchased my vehicle in June of '25 from Sean who was helpful and knowledgeable, answering all of my questions and assisting with financing. Since then, I've taken my girl to the service department for basic things, until today. Thanks to potholes and a rough winter, my axels took a hit. Long story short, she broke down in a parking lot and the service team rescued us. And they were able to fix one immediately (originally scheduled a few days out), and got me safely back on the road until my appointment. Thank you to Katie, Russell, Jona and Joe for being so kind and helpful during a stressful event. I highly recommend these guys.

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Jacob Liebzeit

Avoid this dealership, I recently purchased a f450 “as is”, yes I already knew the chance going in but I was told and assured nothing was wrong with the truck, and the check engine light would be fixed. I was surely mistaken as 20min after we left the check engine light popped up and when we got home we plugged our obd in and it revealed there was absolutely nothing done. I also reached out to the previous landscaping company that had this truck and they told me a couple issues that it had when selling, none of these were ever told to us in the purchase steps, Instead of a honest dealership they took advantage of two young hardworking 20 year old men trying to grow a business. Very disappointed and will not go back.

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Noah Kreuder

Sold a truck and said it’s as is. They said they would take care of the engine light and fix the problem. On our way home from the dealer engine light came back on and when we got home we plugged our obd in and it revealed all they did was clear the engine code. Now I have a truck that has 4 different problems because they were not up front and honest