Small Town Auto Repair NY 13332

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Gary Loomis

Great place. Very knowledgeable. Down to earth people and personable.

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Mel

Well, I was referred here by a friend of mine. I brought my car to check on some rattling noise whenever i drove over bumps / uneven roads etc. The person who drove my car to hear the noise was non-communicative. I sat on the passenger seat and tried to explain about the noise and he did not speak a single word to me. I wondered if he was deaf. I am not kidding. This is how the guy reacted. He then took the car inside the garage and within 10 mins the front desk called me and asked me to pay 100$. The whole process took 20 mins. I was shocked that they charged me 100 for not doing any repair. Just to drive around and then tell me to change everything. They gave an estimate for 2500 to 3000 telling me they need to replace shocks, struts and the whole thing on both front and rear. I paid and took the car to another repair shop and the the other shop charged me 200 and fixed the issues and the other repair shop told me they just needed to replace the links. Giving this place a 1 star - for being completely rude and their non-communicative attitude and for quoting an outrageous repair cost telling me i need to replace everything. They did not do any proper diagnostics and the 100 $ paid was of no use.

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Laurie Smith

This is a fantastic place for car maintenance and repairs. Estimates are accurate and honest. The reliability draws many customers, so it can take awhile to get an appointment. However, they have helped me more than once with urgent issues. Everyone I've met there is friendly and courteous.