Coakley Disposal Services Inc NY 14472

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Krista Deal

Unfortunately Coakley's has left me with no choice but to review them this way. We moved into our house in August and signed up for their service. In October they removed our tote and recycling bin. We called that day and spoke with a representative. They told us they would take care of it and call us back. They never called back. After several attempts to contact them, we changed companies. Now we're receiving a bill to pay for missing items (tote and recycling bin). We have been trying for months to contact them to no avail. There is no way to send an email or leave a message. They do not answer when I call. I will never recommend this company. I will gladly update my review when this matter is resolved.

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Shauna Traxler

Worst customer service EVER! Starting off our service, we never received a recycling bin for the first month. We started remodeling our house and had a little extra garbage at the curb, that they NEVER PICKED UP!! Even after calling and threatening to cancel our service, it still took 3 days to get it picked up. After 3 weeks of fighting them, trying to get them to do their job, we are done. Moving on to Youngblood Disposal, where we will be much happier.

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Patrick Whelehan

I have had numerous problems and each time I call it takes 1-2 weeks for them to respond to resolve it. So I called and left a message to cancel my service. for over 6 months they keep sending me a bill, and I have called 7 times to answering machines and told them I am not their customer. I told them the first three times to take their totes or I am keeping them, well, 6 months of not taking your totes or returning my calls, they are my totes now. Not going to get their $44 for 1 month of unreliable service!