WM - Kingston, NY Hauling & Transfer Station NY 12401

D

David Wilkes

Terrible service. I have been a customer for over a decade, and when there is a problem with a pickup they simply do not respond at all. I have tried both calling them (put on hold each time for over 45 minutes and still no response) and using their live chat, which disconnected me, twice, while I was writing to describe the problem. They simply did not pick up my trash but provide no way of correcting the problem, so I must go somewhere else and pay extra for trash disposal. I would NEVER choose WM if I had a choice of providers.

M

Mike Every

Some companies are so boring, they provide a service so timely and regular that you take them for granted. This is not one of those companies. These guys keep life interesting because you never know if they will actually show. If you want a little more mystery in my your life give them a try.

K

Kevin Kelly

WM was perhaps the worst, most unreliable collection service I have ever hired. I had the service for approximately one month, and not a single scheduled pickup was completed on time (if it was completed at all), requiring multiple calls to customer service to report missed pickups. Even when I reported missed pickups and was assured that the pickup would be completed, it was not.