AutoZone Auto Parts NY 11553

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Liz Liz

I went into this store for a new battery for my car. I asked the employee if they do the free battery replacements which he said he did and that it would be easy and quick 5-10 minutes. I waited inside because it was incredibly windy outside. Over 30 minutes passed and he finally came back inside. I could see that he was at the hood of my car for 30 minutes from the window. I asked if everything was ok to which he said yes I’m good to go. Later I’m driving over a bridge and my engine is smoking. I pull over and see that my coolant hose which is right next to my battery is broken. I called the store twice to let them know. They told me the district manager would call me back and took my phone number down. I never got a phone call. At this point this was several months ago. I had to pay $200 to repair my coolant hose. My engine hasn’t quite felt the same since. Wish I never walked into to this store to begin with.

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Sheree Jones

Malik was very helpful. He installed my windshield wiper blades quickly and efficiently. He changed the battery in my key fob. He provided service with professionalism and a smile.

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Alexa Anthony

Malik was very helpful! He helped me reach all of the goals that I was trying to accomplish. I will definitely return back to this location of autozone because of his helpful ways. Thank you!